We lucked out with a wonderful and easy going nanny being assigned to us. Being first time parents, we learnt alot from Nanny Lai. She was always willing impart her skills and share her 11 years of nanny experience with us.
My wife and myself did not attend an baby feeding, bathing, changing classes prior to our birth. We learnt all that from Nanny Lai. She would give suggestions on things pertaining to baby and wife, while also taking into consideration our wishes. At the end of the day, whatever we decided on, she would go according to our wishes. She is extremely attentive to the baby’s needs and recorded the baby’s feed diligently. Our NB had jaundice that did not subside until 4 weeks after birth. We had to go for checkups every 3 days during the 1st 2 weeks, and every 5-7 days during the next 2 weeks. Nanny Lai accompanied us to all the appointments. Nanny Lai is also an extremely good cook. Her stewed pork belly, pork stomach soup and vinegar pig trotters are really really good. She was more than happy to cook these for us, on top of regular dishes, whenever we requested for it. Her herbal soups are also really good too! She would also clean up the kitchen after cooking, and even helped out the housework such as mopping the floor and doing the laundry. My wife and I would not hesitate to request for Nanny Lai again if we were to have another kid.
A shoutout to our agency contact Juztin as well. Extremely efficient, courteous and pleasant chap to deal with. All in all, a wonderful nanny experience with NannySOS! Highly Recommend NannySOS and Nanny Lai!!